At AOK Automotive Repairs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us online. Please take a moment to read this policy carefully to understand how your personal information is handled.
1. Information We Collect
We may collect personal information in several ways, including but not limited to:
Personal Identifiable Information (PII): When you fill out forms, book services, or contact us, we may collect your name, email address, phone number, and other personal information that identifies you.
Non-Personal Information: We may collect non-personal data such as browser type, device information, IP address, and browsing behavior when you interact with our website.
Cookies: Our website uses cookies to enhance your user experience. Cookies help us understand how visitors use our site and allow us to tailor your experience.
2. How We Use Your Information
The information we collect from you may be used for the following purposes:
Service Delivery: To schedule and provide automotive services, send confirmations, and communicate service updates.
Customer Support: To respond to your inquiries, process transactions, and offer customer service.
Improving Our Website: To analyze usage patterns, troubleshoot issues, and improve site performance.
Marketing and Communication: To send you promotional offers, newsletters, or service updates, with the option to unsubscribe at any time.
3. How We Protect Your Information
We implement a range of security measures to protect your personal information from unauthorized access, misuse, or disclosure. These may include:
Encryption: Any sensitive data is encrypted during transmission.
Firewalls: We use secure servers and firewall protection.
Access Control: Only authorized personnel have access to personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Information Sharing and Disclosure
5. Your Data Rights
You have the right to:
Access the personal data we hold about you.
Correct any inaccurate or incomplete information.
Request Deletion of your data, subject to certain conditions.
To exercise your rights, please contact us via the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor site activity and personalize your browsing experience. You may choose to disable cookies in your browser settings, but doing so may limit certain functionalities of the site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at:
AOK Automotive Repairs
Phone: (07) 3208 0781